The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 612 |
| Houston, TX | 353 |
| Philadelphia, PA | 254 |
| Washington, D.C., DC | 253 |
| Seattle, WA | 250 |
| Atlanta, GA | 204 |
| Salt Lake City, UT | 197 |
| Denver, CO | 191 |
| Sacramento, CA | 152 |
| Detroit, MI | 135 |
| San Francisco, CA | 135 |
| Indianapolis, IN | 132 |
| Miami, FL | 130 |
| Orlando, FL | 123 |
| Minneapolis, MN | 118 |
| Brooklyn, NY | 109 |
| Portland, OR | 108 |
| Boston, MA | 103 |
| Jacksonville, FL | 89 |
| Oakland, CA | 82 |
| Pittsburgh, PA | 81 |
| Baltimore, MD | 70 |
| New York City, NY | 66 |
| Tampa, FL | 64 |
| Reno, NV | 49 |
| Nashville, TN | 47 |
| San Jose, CA | 45 |
| Tacoma, WA | 42 |
| Charlotte, NC | 39 |
| Birmingham, AL | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Zak🏁 (@Metal_Gear_Z) reported @Campbell_Soupss Well great. Now I get to call @comcast @Xfinity and cancel my service! :D
- dr. b🦃🦃ty noodles, attorney at law (@christawithach) reported
@comcast don’t ignore me take responsibility for your horrible money grabbing decisions
- Joe Winifred P Rayen (@IamWini) reported
Poor network once again @comcastcares
- Prot4g (@Prot4g) reported
@comcast @dfwvu 95% of your customers don't use that much because 50% of the time your internet isn't working properly.You guys can go **** yourself, moved and got FiOS; best change ever. Never would go back. Comcast is a garbage tier company.
- Data Juggler (@data_juggler) reported
@KesslerCOIL @ms_anno @verge I called Comcast to reduce my bill, and by signing up for 2 years at what I was already paying $100 per month, I went down to $70 per month for 1 year, than back to $100 2nd year to switch to 1 Gig Down / 35 up. Down is never that high, but upload speed is higher.
- Orson Welp (@BenjaminWalkup) reported
@AndrewSaxIonis @FalldownStream @comcast You being called out on a bad take has absolutely nothing to do with being triggered. You clearly don't understand what that word means. Grow up, and learn how to engage in respectful discourse.
- Mike Upton (@MikeUptonPhoto) reported
@Xfinity @muwxguy You're trying to put lipstick on a pig but it's not working. If your company didn't work as hard as it did to ensure I have no choices in who provides me internet service, that'd be one thing, but do be THAT company and in the middle of a pandemic, do THIS? You're evil. Pure evil
- Tero (@teroblepuns) reported
@Meathamski @comcast I checked my router logs to see how much net I used and it turns out:This month: 290GB down, 23GB uplast month: 303GB down, 22GB upWould you check yours?
- Dog faced pony soldier (@sseeley82) reported
@comcast I'm so glad I don't have comcast and this is reason enough to never consider going back.There is no reason in 2020 we need data caps.
- Jake Frisell (@FrisellJake) reported
@comcast @sglenn21 Hi Comcast. Eat ****.
- Cool Jer (@morejerry009) reported
Someone needs to shut @comcast down
- Kyle Minix (@KyleMinix) reported
@comcast Hey comcast, **** off with this.
- HylianTrumpeter (@HylianTrumpeter) reported
@withdrawnstudio @comcastcares @brainscience03 Tim is just trying to kindly do the needful. Because its cheaper to pay for his people to do the needful than Americans. Comcast is just another greedy piece of **** company preying on folks who have no other choice in ISP. The best competition to them is no competition.
- Michael Howard (@distrbnce) reported
@comcast @sglenn21 You’re the worst.There’s no excuse.
- Nina | seven stan🌱🐝🌼 | pyrex thottie (@pyrexthottie) reported
would love to know why @Xfinity is billing me a $25 cancellation fee for internet that THEY cancelled without my consent (and then told me my account didn't exist so I couldn't confirm that I had service to begin with). :)
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